Customer Testimonials

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DealerRater Apr 24, 2025

Working with Brian Sheldon, is always a pleasure, very professional, great guy easy to do business

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DealerRater Apr 23, 2025

I have bought several cars from them over the last few years. Most recently they were very helpful in getting me out of a car where I was a negative in equity and they rolled over to a new purchase and was so hopeful with everything. I love working with this dealership scott the general manager is great and Lidiya the sales lady has always been so helpful and informative.

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DealerRater Apr 19, 2025

Have always used Porsche Woodland Hills and this service with Frank was as top notch as always. Above and beyond, great communication, friendly, took care of things quickly, and couldn't ask for more. Will certainly use them again for my next service.

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DealerRater Apr 19, 2025

The service was amazing……..the porters were very courteous and helpful.. Chris the service writer was by far the best writer I have had help me… He couldn’t have more helpful and. knew what the problem was immediately…. Thank you Chris!!!

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DealerRater Apr 19, 2025

Chris is consistently excellent and knowledgeable. His attention to detail and follow-up is a huge plus for the dealership.

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DealerRater Apr 13, 2025

Very professional & accommodating, Kevin was very helpful, handled all questions and helped me with a ride.

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DealerRater Apr 12, 2025

Excellent customer service and attention to detail. I have been bringing my car here since I first purchased it and I highly recommend this service department.

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DealerRater Apr 11, 2025

smooth transaction. great service. highly recommend working with my service provider and this dealership in general.

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DealerRater Apr 8, 2025

Very easy out of state transaction. Staff was low pressure and straight forward. Car was delivered as advertised.

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DealerRater Apr 3, 2025

I had a great experience with Kris Assad and the entire team including Madison who did an excellent job helping to Acquaint me with all the systems on board my Taycan.

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DealerRater Mar 29, 2025

I just joined Team Porsche and Marilyn and the entire team at Porsche Woodland Hills are simply incredible! Their professionalism, hospitality, and genuine care for their clients set them apart. From start to finish, they made the experience seamless and truly enjoyable. I cannot recommend them enough! 10/10!

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DealerRater Mar 26, 2025

Handled all of my questions and concerns with great professionalism and the highest standards of customer service. I love my car.

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DealerRater Mar 24, 2025

I recently had the absolute pleasure of working with Marilyn Baroud, my favorite Brand Ambassador at Porsche, and I can confidently say it was the best car-buying experience I've ever had! From the moment I stepped into the dealership, Marilyn passion for Porsche and her dedication to customer satisfaction shone through. Marilyn took the time to understand my preferences and needs, guiding me patiently through the entire process of selecting my dream Porsche 911. Her extensive knowledge of the models, features, and options made it easy for me to make informed decisions. She answered all my questions thoroughly and made ...

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DealerRater Mar 22, 2025

service dept did not complete job requested, car was washed very poorly - streaks, wheels not clean

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DealerRater Mar 22, 2025

Lidiya was so helpful and professional through the entire experience. Her attention to detail was excellent and her knowledge of the vehicles was deep and nuanced. Her communication was an A, going out of her way to answer texts and calls both inside and outside of work hours. I will be recommending her and the dealership to anyone who asks!

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DealerRater Mar 20, 2025

PROBABLY ONE OF THE WORST EXPERIENCES I HAVE EVER HAD AT A DEALERSHIP. I TOOK MY 991.1 GT3 WITH A CUP FRONT END FOR A SIMLE ALIGHMENT. THE VEHICLE WAS GIVEN TO THE PORSCHE WOODLAND HILLS IN PERSON CONDITION WITH NO SCRATCHES, OR BROKEN BODY PARTS. AFTER WAITING AT THE DEALERSHIP FOR 4 HOURS, I RECIEVED THE VEHICLE. AFTER LOOKING AT THE VEHICLE I NOTICED THE FRONT END SCRAPED, LIP DINGED, AND MY CUP FLARE TABS BROKEN, ALONG WITH PPF LIFTING, SINCE IT WAS 4PM BY NOW. MY SERVICE ADVISOR LEFT, THE MANAGER HAD LEFT, I WAS GIVEN ANOTHER ADVISOR WHO TELLS ...

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DealerRater Mar 18, 2025

Excellent service department. Everyone is on top of their game to make sure that you are taken care of and all of your problems and concerns are addressed.

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DealerRater Mar 18, 2025

Fantastic dealership with equally fantastic employees. Marilyn Baround assisted with leasing a Porsche Taycan Turbo. She was very knowledgeable about the process and helped secure a great deal for the car. From commencement of paperwork to delivery, I had a fantastic experience.

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DealerRater Mar 17, 2025

I bought a Macan 4 EV and got excellent support from Maryline Baroud. Buying remotely has its challenges but Maryline’s professionalism, advice and creative problem solving made the process successful and relatively pain free. She was also in touch all along and very responsive at each step of the process. Jason Ijadi was also instrumental in securing the right vehicle transportation. Kudos and many thanks to the PWH sales team for providing Porsche quality service. Now it’s time to enjoy the long awaited new electric Macan!!!

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DealerRater Mar 13, 2025

Service and Admin staff very friendly and helpful during my visit. Beautiful dealership with great coffee bar and awesome Porsche design store.

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DealerRater Mar 7, 2025

Chris took care of all my needs and kept me informed on the progress of the service call! Great service! Thanks!

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DealerRater Mar 6, 2025

Carl is my go-to person. He is skilled, knowledgeable and knows how to put the customer and their interests at the center of the deal.

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DealerRater Mar 4, 2025

I had an outstanding experience with the service team at Porsche. From start to finish, the level of professionalism, communication, and attention to detail was top-notch. The entire process was seamless, with clear updates and a genuine commitment to customer satisfaction. My car was handled with great care, and I truly appreciate the extra effort to ensure everything was done right. If you're looking for exceptional service, I highly recommend them. I'll definitely be returning for future needs!

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DealerRater Mar 2, 2025

I was looking to get a 911 on order. I stopped by the dealership and my fate was good that day. I meet Marilyn. Told her what I wanted to order. She worked hard found me one on the boat already and secured it for me. I have my new Carmine Red 911 and Marilyn as a new friend. She made the process enjoyable and worked incredibly hard for me. The dealership itself is also exceptional. I highly recommend Marilyn and Nick. Great team, nice dealership!

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DealerRater Feb 24, 2025

I was looking for a specific car and had been in touch with Marilyn for almost a year. Finally, a car came up out of state, and I secured it. At the same time, Woodland Hills got one in, and Marilyn made it happen. The sales process was very smooth.

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DealerRater Feb 18, 2025

The best and most respected place. They always treat you like family it’s always a pleasure

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DealerRater Feb 14, 2025

I had the absolute pleasure of working with Marilyn Baroud and I cannot recommend her enough! From start to finish, she made the entire car-buying process effortless, exciting, and truly enjoyable. Marilyn went above and beyond to find me the best possible deal, ensuring that I got exactly what I was looking for at the best value. Her expertise, professionalism, and genuine enthusiasm made the experience unlike any other. She was incredibly knowledgeable, patient, and took the time to understand what I needed—never once making me feel pressured. A huge thank you as well to Nicolas Bourbon, Certified Sales ...

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DealerRater Feb 11, 2025

My 2025 Cayman S purchase was a very good experience overall with the dealership. I highly recommend my sales consultant Marilyn, and the sales manager Nicolas. They made me feel very special, and proud to be first time Porsche owner.

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DealerRater Feb 8, 2025

Everyone is so helpful knowledgeable and kind especially my service advisor Jason He’s wonderful and always is available for all my questions and needs

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DealerRater Feb 6, 2025

Brandon delivered exceptional customer service, going above and beyond to ensure we found the perfect vehicle. His attentiveness, professionalism, warmth, and kindness made the entire experience outstanding. Having worked with numerous dealers, I can confidently say this was by far my best experience, thanks to Brandon. We’re absolutely thrilled with our Cayenne and look forward to continuing our journey with this amazing team!

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DealerRater Feb 5, 2025

The service was exceptional. Myron, in sales, Cameron, in finance and Sheen, in vehicle acquisitions all were a pleasure to work with!

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DealerRater Feb 5, 2025

Always dependable and easy to work with! Myron makes sure I’m happy with my purchases.

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DealerRater Jan 31, 2025

Marilyn was professional, attentive, kind and thorough. Scott has developed a culture within his business that is customer focused. Every person I encountered was professional and genuinely kind. Thank you.

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DealerRater Jan 31, 2025

Excellent customer service that goes above and beyond Friendly efficient staff that is communicative The reception bar is amazing

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DealerRater Jan 23, 2025

Kevin and Carlos were great and sensitive to my situation. Will go back again anytime!

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DealerRater Jan 14, 2025

Exceptional Experience Leasing My New Porsche Taycan at Porsche Woodland Hills! Leasing my first Porsche Taycan at Porsche Woodland Hills was nothing short of extraordinary, huge thanks to Kris Assad, Nicolas Bourbon, and Sam Jones. These three professionals turned what could have been a daunting experience into one of the most seamless, enjoyable, and exciting moments of my life! Kris Assad deserves special recognition for the personalized attention to detail and the care that he showed throughout the entire process. From our first conversation to the moment I drove off the lot, Kris made me feel like I was his ...

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DealerRater Jan 9, 2025

Mario was ready for me when I showed up for my appt. Jacob the service manager said hello. Gave me a loaner vehicle. My car was ready as promised and shiny clean. Fantastic experience.

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DealerRater Jan 6, 2025

Kris was incredible to work with and made the entire process as seamless as possible. Truly outstanding and I can't recommend him more highly to anyone looking for their next vehicle.

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DealerRater Jan 5, 2025

Brandon Breceda went above and beyond to earn my business and was instrumental in securing the right car with the right deal. My additional thanks to Nick Bourbon who was also instrumental. There’s a real team effort at WHP and it serves to the consumers benefit. What’s also beneficial the showroom is stunning which only enhances the beauty of the brand and car. I felt as best as one could be made to feel at a car dealership. I got into my 9th Porsche Macaan GTS, so my thanks to Brandon and the team at WHP!

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DealerRater Jan 5, 2025

Extremely friendly and accommodating. Jump to assist and answer all questions and concerns. Met me in price where I needed to be.

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DealerRater Jan 2, 2025

Porsche Woodland Hills Dealer Review I purchased my first Porsche Panamera in 2017, and it was hands down the best car-buying experience I’d ever had. Naturally, I returned in 2024, and once again, Porsche Woodland Hills did not disappoint. I had the pleasure of working with Russell, who delivered exceptional service that went above and beyond my expectations. It felt like he knew exactly what I needed, making the entire process smooth and stress-free. Not only was Russell highly professional, but he was also personable, making me feel comfortable and at home. There was no high-pressure “sales game,” just genuine dedication ...

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DealerRater Dec 29, 2024

Porsche Woodland Hills Dealer Review I purchased my first Porsche Panamera in 2017, and it was hands down the best car-buying experience I’d ever had. Naturally, I returned in 2024, and once again, Porsche Woodland Hills did not disappoint. I had the pleasure of working with Russell, who delivered exceptional service that went above and beyond my expectations. It felt like he knew exactly what I needed, making the entire process smooth and stress-free. Not only was Russell highly professional, but he was also personable, making me feel comfortable and at home. There was no high-pressure “sales game,” just genuine dedication ...

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DealerRater Dec 28, 2024

Service is always great especially with Mario. He always calls me with updates and is always professional.The drop off and pick up process is smooth and efficient.

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DealerRater Dec 21, 2024

Went to pick up my 2024 Cayenne from service because code indicated I needed a part, and after waiting a month for the part, the part they received was defective and I now have to wait for the part again. HOWEVER, while waiting for my car to be brought out from service, Chris Carrol was so nice, a pleasure to talk with, and he was able to answer and fix the 1 burning question Ive had, which was Why artist names and songs never shows on my 2024 but did on all the prior Cayennes. This made me so HAPPY because that has ...

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DealerRater Dec 19, 2024

The dealership is beautiful. They provide excellent and prompt service. Comfortable waiting area with snacks and refreshments.

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DealerRater Dec 19, 2024

Absolute worst service ever, not sure if under new management? It was great before, that I purchased 2 cars from there 2 years in a row. went in last week for a simple fix, NO ONE acknowledged me, 2 so called service advisors chatting outside, ignoring me. The porter took my info (on a yellow sticky) and will have someone get back to me, till today over a week later, nothing. Will never step a foot back in this dealership not for purchase nor for service.

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DealerRater Dec 18, 2024

Dealership is great, service people great, service poor. Repair on the list not completed. They need to do a real test of my issue, not a one time. Them I picked up my car I already had the same issues. In the driveway of the dealership. I did not have time to renter my car to service. Problems continue today, not happy

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DealerRater Dec 17, 2024

Service writer was professional and went out of his way to make the visit smooth and quick. Good job!

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DealerRater Dec 16, 2024

I went in upset about being left off the Porshe Taycan charger recall 2024 offer, but my sales agent Kris and service Dominque pulled it together and got my charger situation taken care of and my car recalls and repair, all taken care of with a great deal of service in just 2 days. I will give them 5 stars after this experience.

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DealerRater Dec 10, 2024

Laughable lack of integrity and customer service. Great car however, but if I would buy another Porsche there is no chance it would be at Woodland Hills.

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DealerRater Dec 9, 2024

I recently had the pleasure of purchasing my dream car from Maryline Baroud at Porsche Woodland Hills, and I can't say enough good things about my experience! From the moment I walked in, Maryline Baroud was fantastic. She took the time to understand what I was looking for and helped me find the perfect car in my favorite color combination with Bordeaux stitching. Even my pet was so happy in this beautiful showroom. Plus, I couldn't help but notice her stunning outfit from Dolce & Gabbana, which added a touch of elegance to the experience! Everything about my ...

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DealerRater Nov 29, 2024

Marilyn is the BEST! She put her heart and soul into making the deal happen and was amazing the whole way through! I am so happy with the car! With the deal! With everything! Best experience buying a car in my life! Idk what else could have been done to make this any better! Best birthday present ever! Thank you so much!

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DealerRater Nov 28, 2024

Great Experience! Carl Bell is the best! Really knowledgeable and very detail oriented! Highly recommend

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DealerRater Nov 28, 2024

It was a very good experience. Almost everything was done over the phone. We negotiated for a couple weeks. Russell made sure I was happy and comfortable. My Porsche was delivered to my garage Halloween time, it was a amazing experience. Also thank you too Ali for being cool, helpful, and delivering my New Macan 4

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DealerRater Nov 28, 2024

It was a very good experience. Almost everything was done over the phone. We negotiated for a couple weeks. Russell made sure I was happy and comfortable. My Porsche was delivered to my garage Halloween time, it was a amazing experience. Also thank you too Ali for being cool, helpful, and delivering my New Macan 4

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DealerRater Nov 27, 2024

fantastic service. a+++. took care of me and my family on a saturday with no notice. couldn't be better

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DealerRater Nov 27, 2024

Very satisfied with your service and your treatment during my visit. I would recommend you to my colleagues and family.

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DealerRater Nov 26, 2024

Great service, great people, kevin was awesome and very accommodating and helped me with my car in a timely manner

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DealerRater Nov 26, 2024

My advisor Chris did not communicate with me about the issue with my car nor when it was actually going to be looked at. He was however very quick to communicate when he suggested I replace all 4 tires. Very disappointing that I couldn't get a response from him at any point. I expected better from Porsche.

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DealerRater Nov 25, 2024

Friendly, not at all pushy. Well informed, knowledgeable salespeople. Price negotiation very reasonable. Good afternoon sale follow up.

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DealerRater Nov 24, 2024

Everything worked well. My service liaison Kevin was excellent. Job was on time on budget

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DealerRater Nov 22, 2024

Mario was great and was recommended by Myron who has taken good care of our family for almost 10 years. The appointment time was met, car was serviced well, cleaned and delivered on time.

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DealerRater Nov 16, 2024

Chris was wonderful, courteous and very professional. I waited for my car to be serviced and meanwhile enjoyed the showroom and the waiting area. Work was completed within the time frame.

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DealerRater Nov 13, 2024

Chris was wonderful in fixing my rime and he was nice person to talk with. I also meet my sales person Sofia we talked for few minutes. This delership is super nice with super nice stuff.

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DealerRater Nov 6, 2024

Great overall experience working with Maryline. Very professional and I highly recommend working with her. Manager Nicolas was great also. Look forward to working with them again in the future.

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DealerRater Nov 5, 2024

Mari line has taken amazing care of me and my friends for years. Have already started shopping for next one.

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DealerRater Nov 5, 2024

Maryline Baroud in the sales at Porsche Woodland Hills sold me this beautiful Macan S. I’m very happy with it and will refer all friends and family to her. I came in for new Macan S and didn’t fit my budget, she went above and beyond to get me what I wanted by saving a lot on my monthly payment. If you are in the market for a Porsche go to her she will make sure you are well taken care of. Love you Maryline.

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DealerRater Nov 3, 2024

great technical work ... car drives well... Still trying to figure out the 4 hours that were charged to change a simple battery ... looks like technician took his time

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DealerRater Oct 31, 2024

Kevin, my assigned service consultant, was exceptional in his customer service. He communicated in a timely manner and provided precise, detailed information on my car situation. He was also very personable and friendly.

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DealerRater Oct 25, 2024

Great experience with Marilyn on this Taycan. Sending her all my friends and family. We got a great deal and nice spec. Woodland Hills have a great store, everyone was grooming and lovely

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DealerRater Oct 24, 2024

Chris Carroll and Aaron Villa are excellent representation of a fantastically run dearlship. Kudos to management for having the right people in the right place!

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DealerRater Oct 19, 2024

I want to say thank you to Sofia (sales) & Nick (financing), they made the process fun and easy.

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DealerRater Oct 19, 2024

Great experience, delivered as promised. I would recommend having your vehicle serviced here. Great place to look at the new arrivals as well.

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DealerRater Oct 15, 2024

I did my research before going to Woodland Hills Porsche. I checked out the other dealerships as well, but as far as professionalism & service Marilyn was absolutely the best. Her knowledge & mannerisms was delightful. Her patience & attitude was amazing. Woodland Hills dealership’s staff were skilled & extremely helpful. I highly recommended Marylin to anyone who is looking for a great experience of purchasing a new Porsche.

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DealerRater Oct 12, 2024

I recently had the pleasure of working with Marilyn to purchase a GT3RS and I couldn't be happier with the experience. From the moment I walked in, Marilyn was incredibly patient, understanding, and truly committed to helping me find my dream car. She guided me through the entire process with kindness and professionalism, answering all of my questions and never making me feel rushed or pressured. In addition to Marilyn's outstanding service, I also had the pleasure of speaking with Scott and Nicolas. Both of them were equally helpful, providing valuable insights and assistance throughout the process. ...

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DealerRater Oct 12, 2024

Everyone at Porsche, especially Mark as my sales person, has been exceptional. We are a Porsche family and have purchased several cars from the dealership. This has been the best experience so far.

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DealerRater Oct 3, 2024

Amazing experience with A+ staff... from start / test drive to finish / vehicle delivery and walk through. Thank you!

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DealerRater Sep 28, 2024

Scott Stanley is the most personable General Manager that I know. He’s always taken great care of me. He’s the best. Greatest Porsche Dealership

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DealerRater Sep 19, 2024

My experience with Porsche Woodland Hills was exceptional. I came in to look at a specific model and maybe take a test drive. The Sales associate Kris was knowledgeable, professional, but also very empathic to my needs. I loved the car, he helped me get a very fair price, and I bought the car on the spot. Everyone I met there -- from reception, to the coffee bar, to the concluding paperwork -- was uniformly terrific. Could not recommend a dealership more highly, and I've bought 25+ cars over the course of my life.

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DealerRater Sep 18, 2024

Meilyn is professional, courteous and knowledgeable in every aspect of selling a PORSCHE. As to the dealership, excellent service and environment. 5 Satr rating is not good enough for this establishment.

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DealerRater Sep 18, 2024

The service experience was great. They got me in and out with a loaner car despite it pretty pretty busy when I dropped my car off. Very friendly staff and they sent me a video too updating me on the service which was pretty cool.

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DealerRater Sep 16, 2024

My unresolved issue was ultimately resolved with the outstanding work of Mr. Golden. He took the time to fully explain what was done and what to look out for.

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DealerRater Sep 14, 2024

This is a first class dealership. From the shopping process, to the expert sales assistance, to the top notch delivery - I can’t say enough good things about this dealership. It’s a phenomenal facility as well. Everyone we worked with was fantastic. Thank you guys for making it such a great experience for me and my family.

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DealerRater Sep 5, 2024

I am answering this survey as a response to the recent acquisition of a 2024 Porsche Targa 4S. From the very beginning of my journey of designing the car I wanted to order I received quick, responsive and encouraging communications from Scott Stanley. Once he turned me over to Carl Bell, Carl was extremely patient and helpful in my design of the Targa to be ordered. He exhibited the same in the staged delivery of the car. Both Scott and Carl provided a touching experience of me first seeing the car in your showroom. Tegan Weiss became the next person in ...

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DealerRater Sep 5, 2024

I have no idea why any Porsche owner would want to go anywhere else. Excellent service, great people every time.

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DealerRater Sep 2, 2024

Great service department and dealership. They went way beyond being great. Recommend this dealership if you’re going to buy a Porsche. A special shout out to Mark and Maryline in the sales department. Amir in financing. They were an awesome team.

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DealerRater Sep 1, 2024

Highly professional, helpful and delivered back time as promised. Mario was so helpful and explained all repairs needed.

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DealerRater Sep 1, 2024

Myron was amazing and he helped me plan out what I wanted. Well worth the wait. Today’s market seems inventory is finally getting better. Ask for Myron and it’s totally worth your time to check out this store and the VIP treatment was a bonus!

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DealerRater Aug 28, 2024

Service was beyond what I expected. From the Sales Dept to the Pro who delivered the vehicle, the process was seamless and customer-oriented. Highly recommend.

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DealerRater Aug 27, 2024

Very fast and efficient. Loaner was ready and car was delivered on time as promised. I will be back.

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DealerRater Aug 16, 2024

This is the most fabulous dealership. Everyone involved delivered 150% in every area. All aspects of the transaction provided the most incredible customer service.

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DealerRater Aug 16, 2024

Kris was very helpful, honest and informative. Would highly recommend him to family and friends.

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DealerRater Jul 15, 2024

The dealership is as spotless as a porsche dealership is supposed to be. Very impressive.

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DealerRater Jul 14, 2024

The whole team consistently delivers on an excellent customer service and experience from the moment you drive in, when you grab a coffee and up to when you leave. Chris C impressed again as my main service advisor. Really nice place.

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DealerRater Jul 9, 2024

Impeccable service from Kris! He was very thorough, patient, and knowledgeable. He made the buying experience seamless and treated me like a VIP. Very on brand just like a Porsche - highest quality.

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DealerRater Jun 29, 2024

Thankful for this exceptional service provided by marilyn at Porsche woodland hills she was able to close the best deal for me and shop me a great rate

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DealerRater Jun 26, 2024

this is a wonderful place, Great staff and good inventory,if you don't want customize your vehicle. Staff is knowledgeable and very helpful. Highly recommend.

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DealerRater Jun 26, 2024

Cristal is a god send and am grateful for her patience and attentiveness. It was a little hectic upon arrival but she was able to get me in and out with all my needs met.

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DealerRater Jun 18, 2024

cristal is always very helpful, makes things easy for the clients , we appreciate that very much

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DealerRater Jun 14, 2024

Myron is as good as it gets. Knowledgeable, professional, and friendly. I pass by several Porsche dealerships to work with him during the past 20 years. I've referred numerous friends and associates to Myron and he's always taken great care of them. The new dealership location is amazing.

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